The Team | The Listen And Learn Centre, Melbourne
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The Team

  • Martha Mack

    Psychologist & Centre Director – B.B.Sc., Grad. Dip. Coun., MAPS, MANSA, BCN,
    Honorary Fellow – Melbourne Graduate School of Education (University of Melbourne)
    Adjunct Senior Lecturer Monash University

    Martha Mack is a registered psychologist who has been practising since 1991 and is the founder and director of the Listen And Learn Centre. Martha specialises in Educational and Developmental Psychology and in neuro-developmental disorders and educational difficulties. Since 2001, Martha has been assisting and treating individuals with a variety of difficulties and disorders including poor attention and concentration, behavioural issues, Auditory processing Deficits, Autism Spectrum Disorders, Aspergers Syndrome, ADD/ADHD, Learning Difficulties and Dyslexia, Communication and Language Delay, Dyspraxia and other developmental disorders and delays.

    Martha is the senior psychologist and supervisor for all programs, and she has undertaken training both in Australia and overseas in all interventions offered at the centre. Martha also oversees the clinical work and implementation of the therapies and programs, and supervises provisional psychologists in their process of becoming registered psychologists, as well as supervising psychology Masters students undertaking their placements at the centre as part of their higher degree.

    Additionally, Martha delivers training and professional development seminars for school staff in neuro-developmental disorders and learning difficulties, and has extensive experience in the development of funding applications, Program Support Meetings and Individual Learning Plans, as well as conducting onsite classroom behavioural observations and behavioural management plans.

    Martha is a Board Certified Neurofeedback practitioner.

  • George Mack

    General Manager – B.E., M.B.A.

    George has extensive experience in business development and project management. George has undertaken training and is certified in the supervision of all technology based interventions offered at the centre including the Auditory Training Program, Integrated Listening Systems, Neurofeedback, Interactive Metronome, Cellfield, Fast ForWord and Cogmed.

    George has implemented business processes, quality systems, project management of large scale projects and leadership of multidisciplinary teams for a number of multinational organisations. His experience includes the establishment and ongoing support of IT networks, servers and specialised software to support the centre’s broad range of assessments and interventions

  • Dimitra Heffer

    Psychologist

    Dimitra is a registered psychologist who has extensive experience in neuro-developmental assessments and diagnosis, case managing clients including liaising with parents, schools and professionals. Dimitra coordinates the Cellfield literacy program.

  • Maria Arvanitakis-Lappas

    Psychologist, B.A. (McGill University, Canada), M.A. (University of British Columbia, Canada), MAPS

    Maria is a registered psychologist specialising in educational and developmental psychology, whose work involves neuro-developmental assessments and diagnoses, and case managing clients including liaising with parents, schools and professionals. Maria worked as a psychologist within the school sector in Canada, and has been involved with the Department of Education and Early Childhood Development’s Program for Students with Disabilities in Victoria. Maria has a keen interest and understanding of learning disorders and other developmental difficulties, and has assessed and worked with this population over the last 15 years.

  • Alexie Better

    Educational Specialist, Neurotherapist B.A. (Swinburne), Cert Practictioner INPP

    Alexie is currently completing her Masters of Education. She is a certified practitioner of the INPP method from The Institute of Neuro-Physiological Psychology, UK (Developmental Movement Program), certified provider of the Interactive Metronome program, certificates in Applied Behaviour Analysis (ABA), certificate in Thrass Foundation Level – The Thrass Institute Australasia and Canada

    Alexie has completed Certificate Associate Level training in Multisensory Language Instruction (Phonology), Orton Gillingham Australia Institute for Multisensory Language Education and is an associate member of the Dyslexia Association of Australia.

    Alexie provides specialised literacy programs based on the Multisensory Literacy approach (Orton-Gilligham methodology) supported by the Dyslexia Association of Australia, to children who present with specific learning difficulties. Alexie also practices as a Development Movement therapist to assist children presenting with difficulties with fine and gross motor, along with primitive and postural reflexes.

    Alexie similarly provides support to the various interventions offered at the centre as she oversees the Interactive Metronome program as well as being an Applied Behavioural Analysis therapist. Alexie also supports client intake and planning of intervention phases.

  • Trevor Brown

    B.A. Hons, PhD, University of New England

    Trevor recently completed his PhD at the University of New England. Trevor specialises in Quantitative Electroencephalograph (QEEG) and Neurofeedback.

    Trevor’s personal interest includes Peak Mental Performance in athletes. Trevor is also fluent in French.

  • Monica Garcia

    Listening Therapist, Speech Pathologist, B.A. (University of Valparaiso, Chile)

    Monica is a listening therapist at the Listen and Learn Centre supporting the delivery of the Auditory Training Program, Neurofeedback and Cellfield, as well as providing administration support.

    Monica has worked as a Speech and Language Pathologist in Chile, as well as a University Lecturer and student supervisor working in Special Schools with pre-school aged children experiencing language and speech delays, as well as in private practice. She is a Native Spanish speaker and is currently completing a Masters Degree in Public Health at La Trobe University.

  • Hamish Binnie

    B.Sc (Psychology & Psychophysiology), BH.HSc (Hons)

    Hamish is a Neurofeedback therapist at the Listen and Learn Centre, who assists and supports in the delivery of EEG Neurofeedback, the Auditory Training Program, and other programs and treatment methods such as Cellfield.

    Hamish’s interests include quantitative electroencephalography (QEEG), neuromodulation, performance enhancement and personality and behaviour. Hamish also assists with research projects and social media within the Listen and Learn Centre.

  • Katrina Tsoutsoulis

    Speech Pathologist & Psychologist, B. Psych (Hons), M.SpeechPath, CPSP, M.Psych (Ed & Dev), MAPS

    Katrina is a certified speech pathologist and registered psychologist. Katrina is dedicated to supporting the developmental and educational needs of children, young adults, and their families across the psychology and speech pathology domains. Katrina has experience in delivering developmental assessments and providing diagnoses, case managing clients including liaising with parents, schools and other professionals.

    Katrina has completed training in The Sonday System literacy program and has experience working in the areas of language, speech, pragmatics, literacy, stuttering, voice, and emotional development within early intervention, school and private practice settings.

    She is a member of both Speech Pathology Australia and the Australian Psychological Society and continuously engages in professional development and learning, to ensure best practice and the use of evidence-based approaches.

  • Benjamin Ady

    Speech Pathologist

    Benjamin is a registered Speech Pathologist and has extensive experience dealing with children on the Autism Spectrum. Benjamin administers speech and language assessments, prepares and reviews comprehensive assessment reports and supports multidisciplinary interventions with the psychology team, specifically with children that have developmental disorders and disabilities.

    Benjamin has been working with children with speech and language disorders since 2009 and has worked with a range of families from diverse cultural and linguistic backgrounds both in Seattle, Washington, USA and in Melbourne, Victoria. Benjamin has worked in a variety of settings including the Department of Education, The Royal Eye and Ear Hospital Cochlear Implant Clinic, Disability Services and Private Practice.

    Benjamin specializes in play-based, child-centred therapy which focuses on following the child’s lead and the child’s inherent motivations, and using these to build social rapport. This rapport is then leveraged to work toward appropriate developmental goals for the child in the areas of social and pragmatic skills, verbal and non-verbal communication, concentration and attention, self-regulation, sensory integration and flexibility. Benjamin has training in using the Picture Exchange Communication System (PECS), Cued Articulation, Key Word Sign, the SonRise program for Autism, and the Lidcombe program for dysfluent speech.

  • Anna Woodburn

    Speech Pathologist – BhlthSci, MSpPath

    Anna is a registered practising Speech Pathologist with Speech Pathology Australia. She has completed training in The Sonday System literacy program, the Lidcombe Program for pre-school children who stutter, Smooth Speech for adults and adolescents who stutter, Cued Articulation and Auslan (Australian Sign Language).

    Anna has previous clinical experience working with paediatric clients in the areas of speech, language, literacy, social skills and fluency within a school setting. She also has experience working with adolescent clients in the area of fluency, and adult clients who have experienced stroke and traumatic brain injury in the areas of swallowing, functional reading, speech and language, in a rehabilitation setting.

    Anna administers speech and language, reading and writing, and auditory processing assessments, develops comprehensive reports that provide parents with feedback on assessment results, and conducts speech, language, literacy and fluency therapy sessions. In therapy sessions, Anna enjoys working collaboratively with children, their parents and the multidisciplinary team of allied health assistants and psychologists, providing engaging and motivating therapy, and utilising evidence-based approaches for best possible outcomes.

  • Rachel Faragher

    Auditory Training Program Supervisor – Diploma of Children’s Services, Cert IV Allied Health

    Rachel is the Auditory Training Program Supervisor at Listen and Learn Centre, supervising the delivery of the Auditory Training Program, Cellfield and Interactive Metronome, as well as providing administration support. Rachel has been working with children and families for over 10 years in various settings including as a Nanny and an Allied Health Assistant. Rachel has experience working with Speech Pathologist, Occupational Therapists, Psychologists and Physiotherapists. Rachel is currently studying a Bachelor of Education and is also trained in delivering the Sonday Literacy System.

  • Claire Spring

    Reception and Administration

    Claire is the first point of contact for clients. Claire coordinates the day to day administration and also assists the Psychologists with file preparation, data entry, providing follow up with the clients and interfacing between the Psychologist, Schools and clients. Her strong background in customer service ensures a high quality customer experience from intake and assessment with support right through the intervention phase. Claire supports senior management with quality assurance improvement projects in relation to administration processes and procedures. Claire’s role is integral to provide the high standard of customer service support we provide to our clients.

  • Angela McGuire

    Centre Administration Manager

    As the practice administrator, Angela provides a key interface between the team and inquirers and professionals seeking to find information about the centre’s programs and how these assist in alleviating difficulties and disorders. Angela has extensive knowledge on all assessments, programs and interventions that the centre offers, and has an extensive understanding of developmental disorders and disabilities, Psychology and Speech Pathology assessments and medical terminology.

    Angela also has extensive experience in administration management, process and procedure development, to support medical and allied health specialists. At the centre, Angela has been involved in developing and implementing business development plans, customer service initiatives and administration processes and procedures.

    Angela maintains the service agreements with a number of independent and Government organisations such as Uniting Care Community Options, Bendigo Health, Department of Human Services and FaHCSIA (Helping Children with Autism Package) and offers support with the online FaHCSIA portal claiming system and School Entry Point.